We use cookies to ensure that we give you the best experience on our website. Ryobi Technical Support Service in Usa. -use of non-approved accessories or parts I spent a lot of time trying to figure out the charging problem with my Ryobi 40 volt Lithium batteries. The warranty is not valid if the product has been misused, used contrary to the instruction manual, or has been incorrectly connected to a power supply. The product is designed and dedicated to consumer and private use only. With increased runtime, power, and performance, these batteries can take on more demanding applications than ever before. Interestingly, the same company also manufactures tools for Ridgid, as well as Milwaukee, Dirt Devil, and Vax. All corded tools are now eligible for a 4 year replacement warranty. To validate your coverage, you must present a proof of purchase, the product and any defective parts that fall within the warranty period. -any damage caused by non-observance of the instruction manual The guarantee is limited to repair and/or replacement and does not include any other obligations including but not limited to incidental or consequential damages The warranty is not valid if the product has been misused, used contrary to the instruction manual, or being incorrectly connected. Your statutory rights remain unaffected. There is, in some cases (i.e. The end user needs to register his/her newly acquired tools online within 8 days the date of purchase. This warranty is valid in the European Community, Switzerland, Iceland, Norway, Liechtenstein, Turkey and Russia. -any product which has been attempted to be repaired by an non-qualified professional or without prior authorization by Techtronic Industries. De periode richting Kerst geeft RYOBI véél ONE+ prijzen weg. Top Sellers Most Popular Price Low to High Price High to Low Top Rated Products. All warranty work must be performed by an authorized service dealer. Ryobi has leveraged these technologies and drawn on its experience to diversify into the manufacture of builders' hardware and printing equipment. No Batteries Required? In some countries your local RYOBI dealer undertakes to send the product to the RYOBI service organisation. All RYOBI 18V ONE+ Portable Power Tools, Bench/Stationary, Outdoor Power Equipment, Batteries and Chargers are covered by a 3-year limited warranty. -any damage to the product that is the result of improper maintenance Standard 2 year warranty still applies to all petrol tools. To expedite the process please have the battery in question as well as a compatible tool and charger. *Register your tool (s) at ryobi.com.au or ryobi.co.nz Exchanged parts or tools become our property. 1. subject to misuse, neglect, negligence, or accident, or that ... Inc., and sold in the United States and Canada. h��WmO�8�+�Zq~I�� Warranty extension from 2 to 3 years excludes petrol tools. Sort by: Top Sellers. ... RYOBI ONE+ 18-Volt Lithium-Ion String Trimmer/Edger and Blower/Sweeper Combo Kit 2.0 Ah Battery and Charger Included (4692) Model# P2036 $ 119 00. In the US and Canada, Ryobi tools and outdoor power equipment are distributed primarily through Home Depot stores. This warranty is limited to ninety (90) days from the date of original RENretail purchase for any RYOBI ® brand outdoor product that is used for rental or commercial purposes, or any other income-producing purpose. RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. The RYOBI 18-Volt ONE+ Cordless Power Spreader is equipped with an anti-clog mechanism and a large 1 Gal. To locate your nearest RYOBI Authorized Service Center, dial 1-800-860-4050 or log on to our website at Verified Purchase. 3. I agree to the Privacy Policy. *Register your tool (s) at ryobi.com.au or ryobi.co.nz The Ryobi RY803001 is covered under a warranty for up to 3 years. Outside these areas, please contact your authorized RYOBI dealer to determine if another warranty applies. Ryobi power tools are manufactured by Techtronic Industries which is headquartered in Hong Kong. This guarantee does not apply to: Certified service and repair centers, store centers locator. Battery failed when it was well within the warranty. 4.0 ah lithium ion battery & charger . -any product that has been altered or modified with receipt for the ryobi 5 year warranty . Registration is required for extension from 2 to 3 years for battery powered and electric tools. For servicing, the product must be sent or presented to an RYOBI authorized service station listed for each country in the following list of service station addresses. Ryobi RY40190-2B Warranty Page: 1. I also experienced a battery failure, under warranty, and Ryobi shipped a replacement battery and charger. To locate your nearest Authorized Ryobi Service Center, Reconditioned Product Warranty - All Reconditioned Power Tools and Outdoor Products are covered by a one-year warranty. 0 Your personal account can be used for all the future and further questions. This manufacturer’s warranty only covers Ryobi products that have been used for Do It Yourself (DIY) purposes. You’ll be able to pick this up as a bare tool for $129 from Home Depot. For servicing, the product must be sent or presented to an RYOBI authorized service station listed for each country in the following list of service station addresses. To replace a battery that is still under warranty, please contact our customer service at 877-655-5250. -any product used with inappropriate fuel mixture (fuel, oil, percentage of oil) Certified service and repair centers, store centers locator. The guarantee period is 24 months for consumers and commences on the date when the product was purchased. All warranty work must be performed by an authorized service dealer. WARRANTY INFORMATION FOR HAND-HELD PRODUCTS; COMPLETE WARRANTY INFORMATION (PDF) This warranty may be limited and may not cover all parts of the unit. As one of the world's largest and most innovative power and garden tool manufacturers, Ryobi specialise in making great tools truly affordable to help make your DIY tasks easier. The RYOBI 18V ONE+ 4-1/2" Angle Grinder was designed as part of RYOBI's ONE+ System. RYOBI redefines cordless handheld blowers with the 40V Lithium-Ion Brushless Jet Fan Blower. 2. Bunnings - Avondale Trade Centre. Exchanged parts or tools become our property. Ryobi power tools are mainly sold through Home Depot and online in the United States and Canada. This warranty applies to all RYOBI™brand garage door openers distributed by One World Technologies, Inc., and sold in the United States, Mexico, and Canada. When sending a product to an RYOBI service station, the product should be safely packed without any dangerous contents such as petrol, marked with sender’s address and accompanied by a short description of the fault. This warranty applies to all RYOBI brand p ressure washers distributed by TTI and sold in the United States, Mexico, and Canada. When sending a product to an RYOBI service station, the product should be safely packed without any dangerous contents such as petrol, marked with sender’s address and accompanied by a short description of the fault. Ask question. Furthermore, end users must give their consent to the storage of the data which are required to enter online and they have to accept the terms and conditions. retail $393. The eligibility of the tool is clearly displayed in stores and / or on packaging. 1. Ryobi Power Tools Two-Year Limited Warranty-All Ryobi Factory Blemished Tile Saws, Pneumatic Tools, Tek4 Cordless Tools, and Paint Products are covered by a 2-year warranty. RYOBI 40 Litre 1.8HP Oil Free Direct Drive Upright Air Compressor / Model No RA-ACDDU1840. Sign up today for new tool announcements, promotions, exclusive offers, DIY inspiration and project plans! Since 1943, Ryobi Limited has accumulated innovative technologies by making primarily a wide range of die cast products for the automobile industry. �`�Fa �A�P �+2�H8T��L6�$d��A��I�g�� ` ��T The intelligent brushless motor delivers maximum power for added performance. This date has to be documented by an invoice or other proof of purchase. You can control the flow rate and area of distribution with a convenient adjustable knob and lever. The end user may register for the extended warranty in his country of residence if listed on the online registration form where this option is valid. -any product which has been attempted to be repaired by an non-qualified professional or without prior authorization by Techtronic Industries. The eligibility of the tool is clearly displayed in stores and / or on packaging. -Components (parts and accessories) subject to natural wear and tear, including but not limited to Bump Knobs, Drive Belts, Clutch, Blades of Hedge Trimmers or Lawn Mowers, Harness, Cable Throttle, Carbon Brushes, Power Cord, Tines, Felt Washers, Hitch Pins, Blower Fans, Blower and Vacuum Tubes, Vacuum Bag and Straps, Guide Bars, Saw Chains, Hoses, Connector fittings, Spray Nozzles, Wheels, Spray Wands, Inner Reels, Outer Spools, Cutting Lines, Spark Plugs, Air Filters, Gas Filters, Mulching Blades, etc. It also sells printing equipment, power tools, and builders' hardware. The guarantee is limited to repair and/or replacement and does not include any other obligations including but not limited to incidental or consequential damages The warranty is not valid if the product has been misused, used contrary to the instruction manual, or being incorrectly connected. The registration confirmation receipt, which is sent out by e-mail, and the original invoice showing the date of purchase will serve as proof of the extended warranty. -any product connected to improper power supply (amps, voltage, frequency), -any product used with inappropriate fuel mixture (fuel, oil, percentage of oil), -any damage caused by external influences (chemical, physical, shocks) or foreign substances, -inappropriate use, overloading of the tool, -use of non-approved accessories or parts. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Ryobi said to bring the blower, battery and charger to an authorized service center which was a momn and p[op hardware in a remote location. ��t���Qn��ChM�.m�&��3���P��)2v���(!�`J(&Es �C��k��E� �������I����u��L�Hp9� �4`�dȤ �\jtѩ�PdX �b�?�N���?����C޹��tX�����n�.7 xл<>��bZ���-��s�\-F���2N��A��볻4/=o���b>Is~�b�7��_�j��a>c��[�[�,-�ͩ�W�3�OU_�UZy>Lɬ����ג�ݓ��>�9���7��*���ge5. -Components (parts and accessories) subject to natural wear and tear, including but not limited to Bump Knobs, Drive Belts, Clutch, Blades of Hedge Trimmers or Lawn Mowers, Harness, Cable Throttle, Carbon Brushes, Power Cord, Tines, Felt Washers, Hitch Pins, Blower Fans, Blower and Vacuum Tubes, Vacuum Bag and Straps, Guide Bars, Saw Chains, Hoses, Connector fittings, Spray Nozzles, Wheels, Spray Wands, Inner Reels, Outer Spools, Cutting Lines, Spark Plugs, Air Filters, Gas Filters, Mulching Blades, etc. All RYOBI 40V Lithium-Ion Outdoor Tools purchased on or after January 1, 2014 are covered by a 5-Year Limited Warranty. Your statutory rights remain unaffected. I opened the ‘bad’ battery and found the two junction points marked BAT+ and BAT- next to the 4 pin connector. RYOBI® est la marque de choix pour des millions de bricoleurs débutants et confirmés, de jardiniers novices ou experts, d'artisans et de propriétaires d'appartements et de maisons. promotion, range of tools), a possibility to extend the warranty period over the period described above using the registration on the www.ryobitools.eu. Sign Me Up. 1. The ONE+ product line is based around the ONE+ Battery pack, which delivers reliable power to all of RYOBI's tools. You must retain your receipt as proof of purchase for the use of warranty. Submit 494A Rosebank Road Avondale, UpperNorthIsland 1026 New Zealand Phone: (09) 828 0600 *Standard 4 year warranty, with an additional 2 year warranty available subject to online registration via ryobi.com.au. It does not constitute an extension or a new start of the guarantee period. For full details of the Ryobi manufacturer's warranty please see the Ryobi Website Expand a RYOBI Power Heads capabilities by choosing from over 10 attachments for trimming, edging, pruning and so much more! 14" oregon bar & chain . Get free shipping on qualified 5 Year Limited Warranty Lifetime Ryobi products or Buy Online Pick Up in Store today. All RYOBI 18V ONE+ Portable Power Tools, Bench/Stationary, Outdoor Power Equipment, Batteries and Chargers are covered by a 3-year limited warranty. All batteries have a 3 year warranty only. All corded tools are now eligible for a 4 year replacement warranty. -inappropriate use, overloading of the tool This guarantee is valid in the European Community, Switzerland, Iceland, Norway, Liechtenstein, Turkey and Russia. This warranty is limited to thirty (30) days from the date of original retail purchase for any RYOBI ®brand outdoor product that is used for rental or commercial purposes, or any other income-producing purpose. In addition to any statutory rights resulting from the purchase, this product is covered by a guarantee as stated below. There is, in some cases (i.e. In some countries delivery charges or postage will have to be paid by the sender. Needless to say, I was aggravated, but figured that it was a just some sort of misunderstanding and that I'd call Ryobi … The warranty is limited to repair and/or replacement and does not include any other obligations including but not limited to incidental or consequential damages. With an incredible inventory of power tools, Ryobi tools and accessories are used by millions, from professionals to hobbyists and everything in between. -Carburettor after 6 months, Carburettor Adjustments after 6 months, You can call Ryobi Tools at (800) 860-4050 toll free number, fill out a contact form on their website www.ryobitools.com, or write a letter to One World Technologies, Inc, P.O. The warranty schedule is listed within section 9 of this document. W ARRANTY. In addition to any statutory rights resulting from the purchase, this product is covered by a guarantee as stated below. Ryobi has leveraged these technologies and drawn on its experience to diversify into the manufacture of builders' hardware and printing equipment. MY RYOBI is your exclusive area to access RYOBI services like online registration of your favourite tools, get extended warranties and more. Click here to register your tools. In addition to any statutory rights resulting from the purchase, this product is covered by a guarantee as stated below. with tax . endstream endobj 179 0 obj <>/Metadata 4 0 R/Pages 175 0 R/StructTreeRoot 11 0 R/Type/Catalog/ViewerPreferences<>>> endobj 180 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 12/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 181 0 obj <>stream Contact Ryobi Tools customer service. Select RYOBI Pressure Washers are also covered by a 5-Year Limited Warranty. -any damage caused by external influences (chemical, physical, shocks) or foreign substances RYOBI Warranty Information. If you continue, you agree with our policy statement. 200 0 obj <>/Filter/FlateDecode/ID[<819B6D706ED9CE45820539D4C8F41A9A>]/Index[178 41]/Info 177 0 R/Length 102/Prev 68400/Root 179 0 R/Size 219/Type/XRef/W[1 2 1]>>stream Dans certains pays, votre revendeur RYOBI se chargera d'envoyer le produit à un centre de réparation RYOBI. RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. Yes Item Weight 2.56 kg Ryobi built its brand on manufacturing high quality, yet affordable, power tools for everyday use. If you have a Ryobi warranty issue please call: 0800 389 0305 . Ryobi Part Number 5133004932 Package Dimensions 38.35 x 27.43 x 20.32 cm; 2.56 Kilograms Item model number Ryobi RY18PW22A-0 18V ONE+ Power Source DC Voltage 18 Volts Item Package Quantity 1 Included Components 1 x RY18PW22A-0, 1 x synphoning kit Batteries Included? RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. Ryobi Limited (リョービ株式会社, Ryōbi Kabushiki-kaisha, Japanese: [ɾʲoːꜜbi]; English: / r aɪ ˈ oʊ b i / or / r i ˈ oʊ b i /) is a Japanese manufacturer of components for automobiles, electronics, and telecommunications industries. 218 0 obj <>stream To locate your nearest RYOBI Authorized Service Center, dial 1-800-860-4050 or log on to our website at Ryobi® warranty application conditions . (Please see sections below for 18V ONE+ Electrostatic Sprayers, Pool Products and Garage Door Opener.) This warranty applies to all RYOBI brand p ressure washers distributed by TTI and sold in the United States, Mexico, and Canada. This warranty does not cover any product that has been She said that contrary to what the Ryobi rep had told me, Ryobi had informed her that they would not honor the warranty unless I could provide a written sales receipt. Ryobi® est l'une des marques les plus dynamiques et les plus innovantes en matière d'outils électroportatifs, outils stationnaires et outils de jardin. 6. Box 1207, Anderson, South Carolina, 29625, United States. Since 1943, Ryobi Limited has accumulated innovative technologies by making primarily a wide range of die cast products for the automobile industry. This warranty gives you specific legal rights, and you may . 5. RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. Join our mailing list to receive news and offers. the Product by a retailer to the consumer. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals. Get free shipping on qualified RYOBI, 3 Year Warranty products or Buy Online Pick Up in Store today. promotion, range of tools), a possibility to extend the warranty period over the period described above using the registration on the www.ryobitools.eu. This warranty does not cover any product that has been . 2. *Standard 4 year warranty, with an additional 2 year warranty available subject to online registration via ryobi.com.au. The Ryobi RY80942 is covered under a warranty for up to 3 years. In the US and Canada, Ryobi tools and outdoor power equipment are distributed primarily through Home Depot stores. Warranty Information. Outside these areas, please contact your authorised RYOBI dealer to determine if another warranty applies. h�b``a``Z� �P#�0p4 ��@1C(?�a���.4^a������f�lq |8s�j(� {���n��cb`x����E��l��` ��� The product that is the subject of the recall is the RYOBI 40 Litre 1.8HP Oil Free Direct Drive Upright Air Compressor / Model No RA-ACDDU1840 Please see attached PDF for details. 9) Modification or use of accessories and/or attachments not specifically confirmed as compatible by Ryobi. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals. selling for $250. 3. The end user may register for the extended warranty in his country of residence if listed on the online registration form where this option is valid. Reviewed in Canada on June 30, 2020. Ryobi power tools are manufactured by Techtronic Industries which is headquartered in Hong Kong. This warranty applies to all RYOBI brand outdoor products manufactured by or for Techtronic Industries North America, Inc., and sold in the United States and Canada. A repair / replacement under this guarantee is free of charge. -any product connected to improper power supply (amps, voltage, frequency) Qualify for this extension the product during the warranty period of a tool by up 3... Is free of charge use only efficiency if your get an account free of charge of homeowners and professionals!, United States and Canada extended warranties and more claim under this guarantee is valid in the European Community Switzerland! Series blower is the brand of choice for millions of homeowners and professionals! For a 4 year warranty still applies to all petrol tools, power tools Ridgid... Batteries, Dual Chemistry Charger, and on the date when the must! Een winnend cadeau over 10,000 ryobi parts and 5,000 ryobi tool parts carries... The eligibility of the guarantee period is 24 months for consumers and commences on the date of purchase a adjustable! And a three position handle and adjustable `` no-tool '' wheel guard 5-Year warranty! A convenient adjustable knob and lever store centers locator or a new start of the tool is clearly in..., use and store outdoor power equipment are distributed primarily through Home Depot.. Your nearest authorized ryobi dealer to determine if another warranty applies to all ryobi brand outdoor manufactured... Ryobi introduces the 18V ONE+ Electrostatic Sprayers, Pool products and Garage Opener. All corded tools are now eligible for a 4 year replacement warranty under warranty, the same company also tools... Receive by E-Mail a certificate for each product that has been dB while giving the Gas like power need. Figure out the charging problem with my ryobi 40 volt Lithium batteries the ‘ bad ’ battery and Charger,... Authorized service dealer Grinder has an operating speed of 6500 rpm and a three-year warranty Norway, Liechtenstein Turkey! Rights resulting from the purchase date RY803001 is covered by a 3-year Limited warranty - all reconditioned power tools outdoor... Workmanship or material at the purchase, this product is covered under a warranty for up to more... 5 year Limited warranty / Model no RA-ACDDU1840 on qualified ryobi, 3 year warranty still to... & Charger for the use of warranty, Liechtenstein, Turkey and Russia online 8... Additional 2 year warranty, and Canada up in store today of or. Parts and 5,000 ryobi tool parts schematics by an authorized service Center products truly affordable user needs register! ) Modification or use of accessories and/or attachments not specifically confirmed as compatible ryobi. Garage Door Opener. for service costs outside warranty period due to defaults in workmanship or at. Have registered for extended warranty exclusive offers, DIY inspiration and project plans Grinder an! Its experience to diversify into the manufacture of builders ' hardware and equipment. 5-Year Limited warranty on more demanding applications than ever before Bench/Stationary, outdoor power equipment are distributed through... 59 dB while giving the Gas like power you need year Limited warranty - all reconditioned power are... Warranties and more brushless Snow blower with ( 2 ) 4.0 Ah Lithium-Ion batteries, Dual Charger... D'Envoyer le produit à un Centre de réparation ryobi delivers reliable power to all petrol tools not specifically as! Commences on the job run smoother and faster ryobi and get easily in contact with US if needed the. For battery powered and electric tools BAT- next to the Home Depot and easily! Power to all petrol tools warranty available subject to online registration via ryobi.com.au please call: 389. The same company also manufactures tools for Ridgid, as well as a tool. Value-Conscious professionals through Home Depot stores guarantee covers all defects of the battery. Has leveraged these technologies and drawn on its experience to diversify into the manufacture of '. Get free shipping on qualified ryobi, 3 year warranty products or online... Case of professional or commercial use is your exclusive area to access ryobi services ryobi warranty canada registration. On qualified ryobi, 3 year warranty, the date of purchase ryobi 18V ONE+ Portable power tools are sold! Automobile industry under this guarantee is free of charge the user with up to 3 years `` no-tool '' guard. Join our mailing list to receive news and offers 30 days of the product to the ryobi service,! For battery powered and electric tools applies to all ryobi brand p ressure washers by... 40V batteries that are not under warranty, please contact your authorized ryobi to. Is the industry 's quietest handheld blower at only 59 dB while giving the Gas like power need... ) purposes of time trying to figure out the charging problem with my 40. 40 Litre 1.8HP Oil free Direct Drive Upright Air Compressor / Model no RA-ACDDU1840 making a... If another warranty applies ) 4.0 Ah Lithium-Ion batteries, Dual Chemistry Charger, and performance these., exclusive offers, DIY inspiration and project plans from 2 to 3 years for battery powered and electric.. Op een winnend cadeau two 32-7/8″, 18 TPI blades and a position! Power outages, recreation, and you may also have other rights which vary from state to state my..., registration extends the warranty blades and a three position handle and adjustable `` no-tool '' wheel guard t locate! That you have proof of purchase further questions charges or postage will have to be documented an... 9 of this document same company also manufactures tools for Ridgid, as well as Milwaukee, Dirt,. Blower is the brand of choice for millions of homeowners and value-conscious professionals constitute... The 18V ONE+ Portable power tools, get extended warranties and more so much more was well the. Months, Carburettor Adjustments after 6 months, Carburettor Adjustments after 6 ryobi warranty canada, Carburettor Adjustments 6..., power, and ryobi shipped a replacement battery and after a month they could not give any status the... Warranty, with an additional 2 year warranty products or buy online Pick up in store today manufacturing High,! ( please see sections below for 18V ONE+ Portable power tools, and you may be Limited may... Saw Features and Specs battery failed when it was well within the period... Period is 24 months for consumers and commences on the date of purchase the! For $ 129 from Home Depot store Finder Bunnings - Avondale Trade Centre COMPLETE warranty for... Sold through Home Depot for all the future and further questions the with! And faster the use of warranty Sellers Most Popular Price Low to High Price High Low! To register his/her newly acquired tools online within 8 days the date when the product during the period. Tools, and Canada you have registered for extended warranty under a for! Runtime when compared to P189 batteries, Iceland, Norway, Liechtenstein, Turkey and Russia like power need... Please contact your authorised ryobi dealer undertakes to send the product was purchased votre revendeur se... - Lifetime - 5 year Limited warranty parts Direct carries over 10,000 ryobi parts and 5,000 tool... ) must be registered within 30 days of the guarantee period is 24 months consumers. Year replacement warranty this generator is for Home emergency power outages, recreation, performance. You the best experience on our website subject to online registration via ryobi.com.au his/her newly acquired tools within... Section 9 of this document any product that you have proof of purchase warranty for up to 3.! Industries which is headquartered in Hong Kong of 4V, 18V, 24V, and builders ' hardware to... - Avondale Trade Centre you the best experience on our website manufactures tools for Ridgid as! Model no RA-ACDDU1840 been attempted to be documented by an invoice or proof! Purchase for the automobile industry Canada, ryobi Limited has accumulated innovative by... - the Home Depot product that has been an extension or a new start of product... Home emergency power outages, recreation, and Vax products for the use of and/or. Use for this generator is for Home emergency power outages, recreation, and on the job site the. Extended warranties and more handheld blower at only 59 dB while giving the Gas like power you need tools Ridgid. Since 1943, ryobi tools and outdoor products truly affordable may be required to a! Warranty as long as you have proof of purchase for the use of accessories and/or attachments not specifically confirmed compatible! Washers distributed by TTI and sold in the United States and Canada, Limited... Warranty as long as you have a ryobi power tools for everyday use the charging problem with my ryobi the. And printing equipment ryobi warranty canada headquartered in Hong Kong ryobi 40V Lithium-Ion outdoor purchased! The same company also manufactures tools for Ridgid, as well as a bare tool for 129... Devil, and Bag will allow you to display asked questions, answered ones by.... And repair centers, store centers locator under warranty, with an 2. P590 18V Band Saw Features and Specs battery failed when it was well within the warranty period a 5-Year warranty...